About a month ago I had a loss and my basement filled up with water, so I called restoration 1 of Evansville. Shortly after I called Brian, Mike, and Shane showed and explained to me in detail the scope of work and even help me get ahold of my insurance company and helped me learn what my coverage limits where they gave me a set do not exceed number and they followed that. They began extracting water, and started the mitigation the same day. Steve and Kevin came out the next day and finished the job and started drying and got my house returned to a safe manner. Restoration 1 of Evansville was very professional and knowledgeable throughout the entire process. I will use them for any future losses I have.
19:37 07 Jul 22
Thank you! I highly recommend this whole crew! They are excellent people with huge hearts and very professional!
00:23 08 Jun 22
Water damage investigation of improperly installed windows. Wall prep for repair after new windows are installed.
17:01 18 May 22
19:42 20 Apr 22
Excellent service! Arrived quickly, had a plan of action promptly and went above and beyond to be helpful during the process. Truly appreciate you guys!
03:36 05 Apr 22
Hands down.. Restoration 1 was amazing! We had a sump pump issue. I connected with Matt on a Friday evening! He was very helpful in our next steps. He answered all my insane questions with knowledge! He didn’t talk over me but to me which is hard to come by these days! Thank you again, Matt!
02:47 04 Apr 22
The entire team is amazing! They have worked and worked! They have made sure our house has been treated as if it was their own! Matt, Mike, Brian and their entire team has given 110% to us!
03:53 09 Mar 22
From our fist visit from Mike Perry to our last visit with Shane Wilhite we were totally satisfied. The tear out crew (Chris n Ozzie) protected our home with protective coverings and cleanly carried out all damaged materials. Several visits in the drying out and treating mold process were excellent and kept us informed of process and progress. The final removal of all the equipment, done by Shane, was quick and cleaned up and hauled off. Left our home in same condition they found it except for the damaged debris that was removed.If you have water or mole damage, Restoration1 is who you need to call. Professional, courteous, through and easy to talk to. Price was same as estimated so we’re happy.
20:02 07 Mar 22
This company came and solved the problem instantly. Mike and Matt got the job done professionally and our family was very pleased with the results. Would refer to anyone!
02:56 25 Feb 22
Mike and Brian were outstanding!I walked in to my new home after work to find my basement carpeting saturated! Naturally, I freaked out but calmed down enough to call Restoration 1 and am thrilled that i did!Not only did Mike and Brian came out the same day, but actually got a team together to start working on drying the basement within hours!The entire team was friendly, professional and patient with my very frayed nerves.I want to give a special callout to Chris who came over on a SUNDAY to check the status of the basement.... these guys really go above and beyond!I don't leave many reviews, but this company and these guys deserve 5+ stars for their outstanding service and I will continue to recommend them to everyone I know!Thanks guys!
01:44 25 Feb 22
We had a a emergency and Mike came out and was a God send! Super professional and amazingly helpful. Gave us so many helpful tips, and will definitely use him or recommend him to anyone that needs help!
15:35 18 Feb 22
I had a fire in the fall, during the evening.I called and left a message probably around 10pm.They had responded sometime after I went to bed and again at 5am saying they’d be at my house at 9 that morning.From the time they arrived they were nothing but helpful. The guys are so nice! So understanding as I processed the huge mess caused by the fire.Answered all my questions and were honest and transparent with any information I needed to know.They did an excellent job removing the smoke damage from my home. They were fast too!Multiple contractors complimented the quality of their work.They called me regularly even after they were done, just to check up on how the repairs were coming along and if I needed anything they might be able to help with. I truly appreciated this. It is clear they care.I hope for obvious reasons I never have to call them for this kind of thing again, but if I do, they are the only company on the list! The only guys I will work with. There is no other option.They are absolutely wonderful!Call them and thank me later!
20:36 16 Feb 22
After only living in our house for a couple of months our washer overflowed causing water damage to several rooms on our main floor. We were devastated. The people at Restoration 1 came in and we’re very helpful and a tentative from the get-go. They were reassuring professional and kept us up-to-date during the whole process. We hope to never have to go through a situation like this in the future, but if we do, we know who to call. We highly recommend Restoration 1 and their employees.
22:08 15 Feb 22
I had sewage backup in my house. I looked online for a company who dealt with this kind of mess. I called Restoration 1 and I am so glad I did. Mike met me that same day at my house. I can't thank Mike and Brian enough. They were helpful in talking to my insurance company and letting me know everything would be cleaned and taken care of. Thanks again! Lisa
18:41 27 Jan 22
Very helpful and professional staff. Helped get things fixed up after major water leak. Went above and beyond.
12:10 25 Jan 22
Trina Doepker (Trina Doepker)
15:59 15 Dec 21
Matt and his team were professional and extremely helpful, I highly recommend!
23:09 05 Nov 21
You can expect nothing but the best from Matt and the R1 team in Evansville IN. Expect the highest level of professionalism!
14:13 01 Nov 21
Everyone we dealt with at Restoration 1 was professional, kind and knowledgeable. They worked so hard and really seemed to care about our predicament. Matt has really gone to bat for us with our insurance company. The letters, emails and phones calls have gone beyond what I’d expect out of any company. It’s definitely appreciated!! I’ll definitely recommend them and if we ever need any of the services they offer we will give them a call. Thanks so much for being a top notch company that really cares about their customers!
12:54 06 Oct 21
R1 did an excellent job with mold remediation in our home's crawl space. R1 responded quickly and assessed our problem and Brian explained what was going on and exactly what it would take to permanently resolve the issue. The service was completed quickly and everyone was professional and courteous during the complete process. I have and will continue to recommend R1 for any job you may have.
18:57 23 Sep 21
I recommend them to anyone! Thanks!
18:16 22 Sep 21
Mold or mildew? We weren’t sure so I called to set up a mold inspection. Brian reached out within an hour of my inquiry and although he wasn’t able to service my area, he took the time to ask questions and walk me through how to handle the problem appropriately by reviewing pictures. His friendly advise was above his call of duty.
01:27 28 Aug 21
Restoration 1 did a great job! They were professional, timely, and did quality work. We would highly recommend them!
14:41 19 Aug 21
21:24 18 Aug 21
This company did an excellent job cleaning up the damage at my home. Brian went out of his way helping me deal with my insurance and answering all my questions. Each person involved including Steve, Heather, and Shane always made sure I understood what the daily process was. I was very impressed with the professionalism of each team member. Matt, the owner has already followed up with me to be sure I was happy with the work. I highly recommend this company and have already referred someone to them. I thank them very much for a great job at a stressful time!
16:46 05 Aug 21
Outstanding contractor. Joey, Sean, and Steve were first rate.
19:02 22 Jul 21
Brian and the staff did a great job. They kept us informed on what they were doing throughout the process. They took their work very seriously and answered all my questions and concerns before they did anything. I highly recommend them.
19:54 19 Jul 21
They were very professional and thorough… I was totally devastated when found out about it while on vacation… Couldn’t have asked for any better service.. Gave great insight of what to expect and referred us to a great company to do the rebuild.. They went above and beyond anything that would have been expected… Brian was our contact and was amazing to work with, being we were devastated… Thanks to all that had a hand in the work that was done!!
21:06 06 Jul 21
They came out right away and were so helpful and professional. Would highly recommend!
15:48 02 Jul 21
I highly recommend Restoration 1. They were quick to respond any time I called them and they are the only company out of three who even recognized that I had mold in my basement. We agreed on a price and the crew was here the very next morning. Brian Fitzgerald is very knowledgeable, helpful and personable. The entire crew was very professional yet friendly and full of smiles. They sure didn’t mind working for their pay. It was easy to see that this company cares about their customers and the issues they are facing. They did a great job, above and beyond, and left me with confidence that my house is safe and clear of mold. So much thanks to Brian and his crew!!!!!
15:00 12 Jun 21
I was very pleased with their professionalism as well as their quick response. They did an outstanding job cleaning up the water damage and mold in our bathroom. They also have been diligent on helping me with finding someone to do the construction work that needs to be done to put the bathroom back together. I highly recommend Restoration 1 to anyone looking for their services.
17:23 08 Jun 21
Thank you so much to Restoration 1 Evansville for their quick response to helping us with mold removal after we had a leak in our home! Brian and his team were very professional and let us know exactly what to expect. They frequently checked in with us to make sure everything was drying well in our home. I would recommend them to anyone in need of their services!
21:53 25 May 21
Brian and team were wonderful to work with! Brian has answered all my questions and has went above and beyond to help us!!
14:00 25 May 21
Brian and his team came in our home to get rid of all the black mold that in our basement. IWould recommend them to anyone. They are very professional,and knowledgeable about the job they are doing.
15:29 20 May 21
Greatly appreciate the personal interaction we had with Restoration 1. They really listened and made themselves available to help answer our questions and thoroughly address our concerns. The quick response and quality job they did in the mitigation of the water damage was greatly appreciated as well. Highly recommend them.
13:00 12 May 21
Could not be happier with the service provided by Brian, Joey and their team at Restoration 1! They were very responsive, professional and did a great job cleaning up water damage that impacted several floors in my home. If you need prompt, professional service, contact Restoration 1!
18:51 06 May 21
I was on a time crunch to have some mold removed from the crawlspace before closing on my home. Matt was out right away to do the inspection and back within a couple of days to get it remediated. I couldn’t have been more pleased! He was very professional and easy to communicate with! I would definitely use this company again if I ever need to!
01:12 07 Apr 21
My kitchen flooded from a leaky valve in our dishwasher. By the time we realized there was a problem the whole floor was damaged. I initially called another business. They treated me as if I was not intelligent enough to understand their process. I thankfully then found Restoration1. This was such a blessing. They came right out, assessed the damage, and laid out a restoration plan. They put up the drying equipment and checked it daily to see the progress. They went above and beyond to make a horrible situation better. They made sure my kitchen was “safe” for my family (specifically my toddler) while we wait for our kitchen to be rebuilt. They cleaned absolutely everything before they left, including a detailed vacuum! This was above and beyond and we are so thankful.They coordinated to have a rebuild company come to provide an estimate. This was very much appreciated since most contractors in the area are overwhelmed right now.If you want a company that treats you with respect while you deal with the stress of damage, this is the company for you.
13:26 06 Apr 21
The tech's were very professional and courteous. They arrived at scheduled time. Work was beyond expectations. Our dog was sprayed by a skunk. They cleaned out duct work and sanitized them. They exchanged out my sump pump that was bad also. Can not say enough nice things about this company. 5 star! Will definitely use again!
21:54 22 Mar 21
15:26 22 Mar 21
We had a sewage drain back up in our basement. They took care of all damaged items and hauled them off, kept track of the damages, and did very good on the cleaning. They were fantastic to work with and assisted us with our insurance claim. They did a great job in a timely manner. Would highly recommend!
22:23 20 Mar 21
Our sump pump went out after a heavy rain event. We called Restoration 1 and they were promptly here and took care of us. They were so helpful letting us know all the steps they were taking and our next steps as well. They are an amazing company. I highly recommend them
14:00 06 Mar 21
We were very impressed, professional, courteous, punctual, and very knowledgeable about our situation. Very honest, an very trustworthy, things you don’t find much anymore in business men an companies!!!!! Call this company you will be happy with the results!!!!
22:43 25 Feb 21
Restoration1 did an amazing job on our water damaged basement! They were fast on getting out to us and accessing the damage and walking us through the process. Restoration1 started the cleanup next day. They are very professional and have a high tech system that takes all the pictures and documentation needed for our insurance company. Restoration1 made it easy on us and completely dried up and sanitized and made our basement clean again!! We highly recommend Restoration1 for any needs you may have. Thank you!
22:35 13 Feb 21
Appreciate it the fact that they did the work simultaneously like a team of Craftsmans they were polite very caring about the surroundings of the work they did very nice to my family would recommend them for anyone wants to do this type of work done for them rationally and if I could give them a six I would of shout out to the crew
Renard Peyton Sr.
23:51 12 Feb 21
Had a water leak for about a week. They came in after the plumber fixed the leak and stripped carpet/tile/drywall to expose the areas that needed drying. They were professional and very detailed in their work. Would highly recommend them for any restoration needs. This was the second time they had done work for us and both times were great.
18:33 11 Feb 21
Highly recommend team. Brian, Joey and all crew worked fast and left my home spotless.
20:48 08 Feb 21
Beyond fantastic service !!! Honest and professional team ! I had a furnace being replaced and needed my duct work cleaned before the furnace was started . They showed up within an hour for service . Reliable team that you can depend on. Cleaned up without a trace behind them .
20:04 04 Feb 21
My bathroom faucet leaked and ruined my vanity, as well as, seeped into my bedroom carpet. Brian showed up same day. After assessing the situation, he removed the vanity and the carpet pad. He installed dehumidifiers, heaters (even in the crawl space) and fans. He came daily to check on the progress of drying everything out. I had to purchase a new vanity and once it was all dry, Brian helped me get my bathroom put back together. I was so pleased with his level of knowledge and professionalism.Brian takes customer service to the next level! I hope I never have another water loss but if I do, I will be calling Restoration 1 again. Sylvia Y.
Do you know how your Air Conditioner can cause water damage in Evansville? Air conditioners are not considered luxury items anymore. They are vital to our wellbeing. Besides cooling our homes and businesses, hospitals [...]